How to connect

Steps to connect

1. Go to the Integrations Area – Navigate to Settings > Integrations in Zaapi.

2. Click "Connect Facebook & Instagram" – Both platforms must be connected together in this step.

3. Ensure Business Portfolio Linkage – Your Facebook and Instagram accounts must be linked to the appropriate Business Portfolio before proceeding.

4. Log Into Facebook – A new pop-up will appear. Sign in with your Facebook account, ensuring you have admin access to the pages/accounts you wish to connect.

5. Select Pages – Choose the Facebook pages you want to connect, then click Continue.

6. Select Business Portfolios – Pick the business portfolios you want to connect, ensuring they include the pages selected in the previous step. Click Continue.

7. Select Instagram Accounts – Choose the Instagram accounts you want to connect, then click Continue.

8. Confirm and Save – Click Save, then click Got it to finalize the connection.

9. Wait for Zaapi to Complete the Integration – You will be redirected back to Zaapi, where the integration process will take a few seconds to complete. Once done, your Facebook and Instagram accounts will be successfully connected.

Ensure your Facebook page and Instagram profile are linked together before connecting. To find out how, click here.