How to connect

Steps to connect

  1. Go to the Integrations Area – Navigate to Settings > Integrations in Zaapi.

  2. Click "Connect Facebook & Instagram" – Both platforms must be connected together in this step.

  3. Ensure Business Portfolio Linkage – Your Facebook and Instagram accounts must be linked to the appropriate Business Portfolio before proceeding.

  4. Log Into Facebook – A new pop-up will appear. Sign in with your Facebook account, ensuring you have admin access to the pages/accounts you wish to connect.

  5. Select Pages – Choose the Facebook pages you want to connect, then click Continue.

  6. Select Business Portfolios – Pick the business portfolios you want to connect, ensuring they include the pages selected in the previous step. Click Continue.

  7. Select Instagram Accounts – Choose the Instagram accounts you want to connect, then click Continue.

  8. Confirm and Save – Click Save, then click Got it to finalize the connection.

  9. Wait for Zaapi to Complete the Integration – You will be redirected back to Zaapi, where the integration process will take a few seconds to complete. Once done, your Facebook and Instagram accounts will be successfully connected.

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