# How to connect

### Steps to connect

Download this [PDF file](https://d3a2p8n0vkdvcj.cloudfront.net/prod/app-assets/files/lazada-integration-en.pdf) for full instructions including screenshots

**Step 1: Start the Integration**

1. Go to **Settings** > **Integrations** in Zaapi.
2. Click **“Connect to Lazada”**.
3. You will be redirected to the **Lazada Marketplace**—ensure you are logged into the correct **Lazada store** you want to integrate.

**Step 2: Authorize Lazada Integration**

4. Select **"Authorization"** and set the period to **“Half a year”**.
5. Click **“Agree to the terms”** and then **“Confirm”**.
6. Click **“Authorised use of services”**.

**Step 3: Enable Zaapi Chats**

7. Find **"Zaapi Chats"** in the Lazada Marketplace.
8. Click **“Use service”**.
9. Click **“Agree”** to accept the terms.
10. Select **your store country** from the country dropdown.
11. Enter your **Lazada account information**.
12. Once completed, you will be redirected back to **Zaapi**, and your **Lazada account will be successfully integrated**.

### Steps to reconnect

1. Ensure you are logged into the **Zaapi web app**.
2. Go to the **Lazada Service Marketplace** and log into the **store you wish to reconnect**.
3. Navigate to the **Orders List** in the **Service Marketplace**: [Lazada Service Marketplace - Orders List](https://marketplace.lazada.co.th/web/subscribe/list.html)
4. Find **“Zaapi Chats”** and click **“Use this service”**.
5. Follow the on-screen steps to reconnect.