Display Admin Name & Photo in LINE
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Last updated
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You can choose to display the admin name and profile photo in LINE to customers using Zaapi. This helps your customers understand which admin they are talking with and personalises their experience.
This is a great feature as it is something that you can only enable if you use Zaapi. LINE OA does not offer this functionality within their own platform.
Make sure you have updated your name and profile photo in your own user settings
Navigate to the "Integrations" area on the web platform
Click the "LINE Settings" icon
Toggle this option "On" for each LINE Account that you have integrated
