How to connect

Steps to connect

1. Go to the Integrations Area – Navigate to Settings > Integrations in your Zaapi account.

2. Click 'Connect Shopify' – Locate Shopify in the list of available integrations and click the Connect button.

3. Enter Your Shopify Domain – A pop-up will appear. Enter your Shopify store's domain name (e.g., your-store-name.myshopify.com) and click Continue.

4. Log Into Shopify & Authorize – You will be redirected to the Shopify login page. Sign in to your account and review the permissions required by Zaapi. Click Install app to approve the connection.

5. Wait for Redirect – Once authorized, Shopify will automatically redirect you back to your Zaapi integrations page.

6. Confirm Connection – You will see a "Connected" status next to the Shopify integration in Zaapi. Your Shopify store is now successfully linked!

Ensure you are the store owner or have admin permissions for the Shopify store you wish to connect. Without the correct permissions, you will not be able to install the Zaapi app.

For users with multiple brands

If you manage multiple brands, you must choose the messaging channels that you associate with that Shopify store. This ensures that the products and customer data visible on a contact's profile are linked to the correct store.

Example: Your Doi Sportswear WhatsApp account should be linked to the Doi Sportswear Shopify store.

You can manage these channel associations in the Shopify integration settings after the connection is complete.