# How to connect

### Steps to connect

#### Before you start

* **Owners Only**: Only users with the **“Owner”** role in TikTok Shop can integrate. Users with **“Sub-account”** roles will not be able to do so.
* **Unlimited Duration**: Ensure you select **“Unlimited”** duration to avoid any service interruptions in Zaapi.

**Step 1: Access TikTok Shop Integration**

1. Go to **Settings** > **Integrations** in the side navigation of Zaapi.
2. Click **“Connect TikTok Shop”**.

**Step 2: Redirect to Seller Centre**

3. You will be redirected to the **TikTok Seller Centre**.
4. Select your **country**.
5. Log in to your **TikTok Shop seller account**.

**Step 3: Install and Authorize**

6. Click **“Install”** to begin the integration process.
7. Read and **acknowledge the conditions** and click **“Acknowledge”**.
8. Click **“Authorize”** to grant permission.

**Step 4: Complete the Integration**

9. You will be redirected back to **Zaapi** once the integration is successful.
10. Your **TikTok Shop chat** will now be connected.

{% hint style="warning" %}
To integrate additional TikTok Shops, simply repeat these steps, ensuring to **log out** and **re-login** with each new TikTok Shop account you want to connect.
{% endhint %}


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