> For the complete documentation index, see [llms.txt](https://help.zaapi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.zaapi.com/start-guide/step-2-connect-your-first-messaging-channel.md).

# Step 2: Connect your first messaging channel

Connect your messaging channels so customer conversations start flowing into your workspace as tickets.

### Connect a channel

1. Go to [app.zaapi.com](https://app.zaapi.com).
2. Open **Settings** → **Integrations**.
3. Click the channel you want to connect and follow the on-screen steps.

Repeat for every channel your business uses.

### Available channels

For setup details and limitations of each integration, see the docs below.

**Messaging apps**

* [Facebook](/integrations/facebook-messenger.md)
* [Instagram](/integrations/instagram.md)
* [WhatsApp](/integrations/whatsapp-business.md)
* [LINE](/integrations/line.md)

**Marketplaces**

* [Shopee](/integrations/shopee.md)
* [Lazada](/integrations/lazada.md)
* [TikTok](/integrations/tiktok-shop.md)

**Email**

* [Gmail](/integrations/gmail.md)
* [Outlook](/integrations/outlook.md)

**Website**

* [Website Chat Widget](/integrations/website-chat-widget.md)

### Next step

Invite your team members so they can start handling tickets.