Zaapi Help Centre
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  • Welcome to Zaapi
  • Start guide
    • Step 1: Create an account
    • Step 2: Integrate messaging channels
    • Step 3: Invite team members
    • Step 4: Manage your inbox
    • Step 5: Analyse chat performance
    • Step 6: Install the mobile app
  • Integrations
    • Facebook Messenger
      • How to connect
      • Limitations
      • Error troubleshooting
    • Instagram
      • How to connect
    • LINE
      • How to connect
      • Import LINE chat history
      • Create chats from "Friend add"
      • Display Admin Name & Photo in LINE
      • Limitations
      • Error troubleshooting
    • Shopee
      • How to connect
      • Limitations
      • Error troubleshooting
    • Lazada
      • How to connect
      • Limitations
      • Error troubleshooting
    • TikTok
      • How to connect
      • Limitations
      • Error troubleshooting
  • Inbox
    • Search
    • Open & Close Chats
    • Track Conversions
    • Quick Replies
    • Labels
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    • Assign Chats
    • Spam Inbox
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  • Team Management
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  • AI Agent
    • Training AI
    • Testing AI
    • Deploying AI
  • AUTOMATIONS
    • Basic Automations
      • Assign chats to agents
      • Greeting message
      • Out of hours message
      • Closing chat message
      • Auto reply to Facebook/IG comments
      • Assign labels to chats
  • Flow Builder
    • Set up guide
    • Nodes (Triggers, Conditions & Actions)
    • Error troubleshooting
  • Analytics Dashboard
    • Chat & Agent Performance
    • Sales Performance
    • Label Usage
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  1. Start guide

Step 2: Integrate messaging channels

PreviousStep 1: Create an accountNextStep 3: Invite team members

Last updated 2 months ago

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Next, you'll want to integrate all of your messaging channels so that you can start receiving chats into your Zaapi inbox. To do this, go to , navigate to the Settings page, and then click the Integrations tab. From here, you can click each individual channel to get started.

For more details on the set up and limitations of the channel integrations, you can refer to the documentation in the Integrations section:

Next up, it's time to invite your team members!

Instagram
LINE
Shopee
Lazada
TikTok
app.zaapi.com
Facebook