How to connect

Note: You must have a Microsoft Outlook account in order to access this integration. This can be a personal account (e.g., [email protected], [email protected]) or a business Office 365 account.

• Go to the Integrations Area – Navigate to Settings > Integrations in Zaapi.

• Click "Connect" – Locate the Outlook card within the integrations list and click the + Connect button.

• Sign in to Microsoft – A Microsoft sign-in window will appear. Enter your credentials to sign in to your Microsoft Outlook profile.

• Grant Access – Review the permissions requested and accept the conditions to authorize the connection.

• Sync Email History – You will be directed back to Zaapi where the integration will finalize.

  • Automatic Sync: Zaapi will automatically initiate a sync of your last 7 days of email history.

  • Ongoing Integration: After the initial sync, your emails will appear in the Zaapi inbox while remaining visible within your native Outlook account.