How to connect

Steps to connect

1. Get Channel Secret from your LINE Official Account https://manager.line.biz

2. Get Channel Access Token from your LINE Developers Console developers.line.biz

3. Enter these into Zaapi and connect

4. Go back to the LINE Developers Console and enable webhooks & webhook redelivery

Full Instructions

Step 1: Get Channel Secret from your LINE Official Account

1. Log in to your LINE Official Account https://manager.line.biz

2. Select the LINE account you want connect

3. Go to Settings -> Messaging API -> Click "Enable Messaging API"

   
4. Create a LINE Developers Provider and optionally enter a Privacy Policy & Terms of Use URLs

5. Confirm and create your Provider

6. Save the Channel Secret - you will need to enter this value into Zaapi later

   

Step 2: Get Channel Access Token from LINE Developers Console

1. Go to the LINE Developers Console developers.line.biz

2. Select the Provider that you created above

3. Select the Messaging API channel and go to the Messaging API tab

1. Scroll to the bottom and issue a Channel access token (long-lived) - you will need to enter this value into Zaapi later

Step 3: Connect in Zaapi and enable webhooks in LINE Developers

1. Go to the Integrations Area – Navigate to Settings > Integrations in Zaapi

2. Click "LINE Official Account"

3. Enter the Channel Secret & Access Token obtained above, and click Connect. Wait for your LINE OA account to appear.

1. Go back to the LINE Developers Console Messaging API tab. Refresh the page, and you will see a Webhook URL populated in the Webhook settings section

2. Toggle both "Use webhook" and "Webhook delivery". For Webhook delivery you will be asked to confirm, which you can do. New messages will now start appearing in Zaapi.