Welcome to Zaapi

What is Zaapi?

Zaapi is the ultimate AI-powered platform designed to streamline customer conversations, combining support, sales, and engagement into a single, seamless inbox. With Zaapi, you can effortlessly manage customer chats from all your favorite channels—Facebook, Instagram, LINE, Shopee, Lazada, and TikTok Shop—without constantly switching between tabs.

Our advanced automation features help you take care of repetitive tasks like FAQs and lead qualification, allowing your team to focus on what really matters. Meanwhile, real-time analytics and insights let you track trends, monitor agent performance, and optimize your customer interactions.

Whether you're looking to engage leads, provide top-tier support, or boost conversions, Zaapi’s AI-driven platform makes it easy to deliver smarter, faster, and more personalized experiences.

Ready to make the most of Zaapi? This help center will guide you through everything you need to know, offering detailed insights and resources to help you get the most out of our platform and supercharge your customer conversations.